Contact
Help section
In our FAQ section, you can find answers to the most commonly asked questions at any time. Help is available, for example, for our neodymium magnets and magnet products, for the online shop and on topics related to magnetism.
Customer Service
If you would like to contact us personally, you can reach us by phone or e-mail. Our customer service will be happy to help you with your request. We can assist you in the following languages: German, English, French.
| Mon - Thu | 8 a.m. - 12 p.m., 1 p.m. - 5 p.m. |
| Friday | 8 a.m. - 1 p.m. |
Please note: There is no in-store retail at our locations in Uster and Gottmadingen.
Contact form
Please use this form to contact us directly. Your request will be read by our customer service team and handled as quickly as possible.